PetSafe ScoopFree Crystal Classic Self-Cleaning Litter Box
By Arina Nikoliukina · Reviewed · Updated · Prices and recalls checked 10/14/2026
9.25OF 10
Excellent
- Cat weight
- not listed by PetSafe
- Cats (max)
- not listed by PetSafe
- Type
- Rake tray
- App required
- No
- Subscription
- No subscription
- First-year cost
- $428
Real cost, first year
10/14/2026| Device | $99.95 | $99.95 sale / $139.99 list |
|---|---|---|
| Shipping | $0 | free to the contiguous US per the vendor page |
| Plan (12 months) | $0 | no plan needed |
| Consumables (12 months) | $328 | Disposable Litter Trays with Cleanup Bags – ScoopFree Crystal (2-pack) $44.99, every 25 days |
| First-year cost | $428 | plus sales tax — varies by state |
| Each year after | $328 | plan and consumables at the vendor's intervals |
Category median first-year cost in our database: $443.
Specs and sources
Checked 10/09/2026 · source under each valueSize & pets
Manual on cat sizeFAQ: "designed for cats up to 15 pounds and suitable for all life stages"; "If your kitten is under 6 months of age, we recommend keeping your ScoopFree Self-Cleaning Litter Box unplugged"petsafe.com · 10/09/2026
Mechanism
Days between emptyings (claimed)"eliminates the need for cleaning and refilling for weeks" (FAQ); tray chart 20–30 days for one cat (ScoopFree manual SFE400-2352/1)petsafe.com · 10/09/2026
LitterScoopFree crystal litter trays (FAQ: crystal litter "absorbs urine and dehydrates solid waste")petsafe.com · 10/09/2026
Sensors (vendor wording)FAQ: "features safety sensors that ensure scooping only occurs when your cat is out of the box" (PetSafe wording)petsafe.com · 10/09/2026
Power & connectivity
App & subscription
App privacy labelno appvendor support page
Without a planNo app, no Wi-Fi. Litter subscription optional ("Sign Up for Litter Subscription and Save").petsafe.com · 10/09/2026
Consumables
Disposable Litter Trays with Cleanup Bags – ScoopFree Crystal (2-pack)$44.99 · 2 trays · every 25 days (vendor)petsafe.com · 10/09/2026
Safety & recalls
Buying
Support1-866-738-4379 Mon–Fri 8am–7pm ETvendor support page
Brand page or manualRegulator database (CPSC)
Where to buy
Prices checked 10/14/2026petsafe.com · official$99.95 sale / $139.99 listchecked 10/14/2026
Prices as printed on the store page on the date shown, before sales tax; stock and bundles differ by store.
Compared with similar self-cleaning litter boxes
All 28 self-cleaning litter boxes →| Model | Score | Price | Subscription | 1st-year cost | Cat weight | Cats (max) | Warranty | Actions |
|---|---|---|---|---|---|---|---|---|
 Pet Zone Smart Scoop Semi Automatic Self Cleaning Cat Litter Box | 9.5/10 | $165.56 | No subscription | $194 | 6–15 lb | 2 | 1 yr | See specs → |
 PetSafe ScoopFree Crystal Classic Self-Cleaning Litter Box | 9.25/10 | $99.95 sale / $139.99 list | No subscription | $428 | not listed by PetSafe | not listed by PetSafe | 1 yr | |
 PetSafe ScoopFree Crystal Pro Legacy Self-Cleaning Litter Box | 9/10 | $129.99 | No subscription | $458 | not listed by PetSafe | 2 | 1 yr | |
 PetSafe ScoopFree Crystal Plus Self-Cleaning Litter Box (uncovered) / ScoopFree Crystal Pro Self-Cleaning Litter Box (hooded) — 2024 generation | 9/10 | $199.99 | No subscription | $528 | not listed by PetSafe | not listed by PetSafe | 1 yr | |
 PetSafe ScoopFree Crystal Smart Self-Cleaning Litter Box | 9/10 | $269.99 | No subscription | $598 | not listed by PetSafe | not listed by PetSafe | 1 yr |
What owners say
Checked 10/14/2026Owner reviewsToo few independent ratings
0owner reviews read
Not enough owner reviews read yet (0 read), so no Owner Complaint Index for this model: we publish it from 50 reviews.
Mixed, or too few independent ratings to call. In our score this is 1.75 of 2 points. How we score
Reviews on the brand's own site and reviews written for a free product are not counted. Store ratings change over time; the date shows when we checked.