PETKIT Purobot Crystal Duo Automatic Cat Litter Box with Camera
By Arina Nikoliukina · Reviewed · Updated · Prices and recalls checked 10/09/2026
9.5OF 10
Outstanding
- Cat weight
- 3.3 lb min
- Cats (max)
- not listed by PETKIT
- Type
- Open-top
- App required
- No
- Subscription
- Subscription optional
- First-year cost
- not enough data (plan)
Real cost, first year
10/09/2026| Device | $199.99 | $199.99 sale / $299.99 list |
|---|---|---|
| Shipping | $0 | free to the contiguous US per the vendor page |
| Plan (12 months) | not measured | optional plan, included in the total below: PETKIT CARE+ |
| Consumables (12 months) | $243 | Crystal Litter Set - 4 Pack (disposable tray + crystal litter) $79.99, every 30 days |
| First-year cost | — | Not enough data for a first-year total (plan not measured) |
Specs and sources
Checked 10/09/2026 · source under each valueSize & pets
Manual on cat sizeManual T7 V1.0 p.26: 'Cats under 6 months old or weighing less than 3.3 lb (1.5 kg) are strictly prohibited from using this product.' p.25: 'For cats aged 6 months or older, weighing over 3.3 lb (1.5 kg)'. Product page: 'Cat Weight Limit: over 3.3 lbs (1.5kg)'; FAQ: 'suitable for all-sized cats, including Maine Coon'. Kitten Protection mode disables auto-clean (FAQ).instructions.petkit.com · 10/09/2026
Footprint32.20 x 19.96 x 13.14 in (818 x 507 x 334 mm); open topinstructions.petkit.com · 10/09/2026
Mechanism
Days between emptyings (claimed)up to 30 days per tray for one cat (crystal litter absorbs urine; solids raked into two side waste traps)petkit.com · 10/09/2026
LitterPETKIT Crystal Litter Set only. Manual p.26: 'Do not use crystal cat litter or litter trays from other brands or types ... Do not use any other types of cat litter, such as tofu litter or clay litter.'petkit.com · 10/09/2026
Sensors (vendor wording)Vendor: 'Four detection sensors keep your cat safe. The rake automatically stops when your cat enters'. Comparison table: '4 Sensors; Open design'. 304 stainless steel rake (manual p.4). Camera with fill light; yowling and loose-stool alerts; no multi-cat recognition (comparison table).petkit.com · 10/09/2026
Power & connectivity
App & subscription
App privacy labelsee petkit-purobot-ultra.json app.privacy_note (same app). Vendor FAQ for this model: 'Your camera footage is encrypted and stored in the cloud'.apps.apple.com · 10/09/2026
Without a planCamera live view and alerts per vendor; comparison-table tooltip 'Care+ for 30-day video history'. Vendor FAQ: 'You can turn off the camera directly in the Settings ... You can also set scheduled video recordings'. Owner (01/12/2026): 'I did not realize it was a subscription purchase. Had I known I would not have purchased the litter box'. Required ongoing cost regardless of app: PETKIT Crystal Litter Set (tray + crystals) — FAQ: 'Purobot Crystal Duo is only compatible with the PETKIT Crystal Litter Set'.petkit.com · 10/09/2026
Consumables
Crystal Litter Set - 4 Pack (disposable tray + crystal litter)$79.99 · 4 trays · every 30 days (vendor)petkit.com · 10/09/2026
Urine Monitor Crystal Litter Set (pH Detection) - 4 Pack$89.99 · 4 trays · every 30 days (vendor)petkit.com · 10/09/2026
Safety & recalls
Buying
SupportCall +1(888)851-2770 (9am-12pm & 1pm-6pm CST Mon.-Sun.); support@petkit.comvendor support page
Brand page or manualRegulator database (CPSC)
Where to buy
Prices checked 10/09/2026petkit.com · official$199.99 sale / $299.99 listchecked 10/09/2026
Prices as printed on the store page on the date shown, before sales tax; stock and bundles differ by store.
Compared with similar self-cleaning litter boxes
All 28 self-cleaning litter boxes →| Model | Score | Price | Subscription | 1st-year cost | Cat weight | Cats (max) | Warranty | Actions |
|---|---|---|---|---|---|---|---|---|
 PETKIT Purobot Crystal Duo Automatic Cat Litter Box with Camera | 9.5/10 | $199.99 sale / $299.99 list | Subscription optional | not enough data (plan) | 3.3 lb min | not listed by PETKIT | 2 yrs | |
 Neakasa M1 Lite Plus Open-Top Self-Cleaning Cat Litter Box | 9.5/10 | $328.99 sale / $499.99 list | No subscription | $353 | 2.2–33 lb | 3 | 2 yrs | |
 Neakasa M1 Plus Open Top Self-Cleaning Cat Litter Box | 9.5/10 | $379.99 sale / $549.99 list | No subscription | $404 | 2.2–33 lb | 3 | 2 yrs | |
 Popur X5 Self-Cleaning Litter Box | 9.25/10 | $339.98 | No subscription | $340 | not listed by Popur | not listed by Popur | 1 yr | See specs → |
 Neakasa M9 Open-View Cat Litter Box – Automatic & Self-Cleaning | 9/10 | $459.99 sale / $549.99 list | No subscription | $460 | 4.4 lb min | not listed by Neakasa | 1 yr |
What owners say
Checked 10/09/2026Owner reviewsToo few independent ratings
0owner reviews read
Not enough owner reviews read yet (0 read), so no Owner Complaint Index for this model: we publish it from 50 reviews.
- Petkit.com (Judge.me widget)30 read · 10/09/2026 · all 30 read, 10/02/2025–05/25/2026 (1 tagged to Hood variant); distribution 5★15 / 4★7 / 3★4 / 2★2 / 1★2; widget shared across the three Crystal Duo listings4.0/530 reviews
Mixed, or too few independent ratings to call. In our score this is 1.75 of 2 points. How we score
Praise that comes up again
- open top / low entry accepted by seniors and cats that refused hooded boxes
- easy setup; less litter scatter than scooping
- two owners bought a second unit
- better raking than PetSafe crystal box (one owner)
Praise
“We have 3 old cats who just did not like the enclosed boxes. We tried this one and success.”
Complaint
“The noise during cleaning is extremely loud—quite disruptive if you sleep in the same room, as I do.”
Complaint
“Paying $75 for four trays, plus tax, is steep.”
Complaint
“I did not realize it was a subscription purchase. Had I known I would not have purchased the litter box”
Complaint
“Getting the device to register on my WiFi network took several tries”
Complaint
“the rake is bent on one end”
Quotes are word for word from the linked pages, and we pick praise and complaints alike. Reviews on the brand's own site and reviews written for a free product are not counted. Store ratings change over time; the date shows when we checked.