PetSafe Smart Feed Automatic Dog and Cat Feeder, 2nd Generation
By Arina Nikoliukina · Reviewed · Updated · Prices and recalls checked 10/09/2026
9.25OF 10
Excellent
- Hopper
- 24 cups (6 L)
- Meals/day
- 12
- Type
- Dry-food feeder
- App required
- Yes
- Subscription
- No subscription
- First-year cost
- $135
Real cost, first year
10/09/2026| Device | $134.99 | $134.99 |
|---|---|---|
| Shipping | $0 | free to the contiguous US per the vendor page |
| Plan (12 months) | $0 | no plan needed |
| Consumables (12 months) | $0 | |
| First-year cost | $135 | plus sales tax — varies by state |
| Each year after | $0 | plan and consumables at the vendor's intervals |
Category median first-year cost in our database: $135.
Specs and sources
Checked 10/09/2026 · source under each valueSize & pets
Footprint20.3 x 9.4 x 12.6 in (vendor 'Product Dimensions', axis order not stated)cdn.sanity.io · 10/09/2026
Power & connectivity
PowerAC power adaptor (wall adaptor, 'Plug-in') + optional 4 x D-Cell backuppetsafe.com · 10/09/2026
Wi-Fi2.4GHz (802.11b/g/n) wireless router is required; 'not a 5 GHz network'; extenders/mesh may need to be removed (support article)petsafe.com · 10/09/2026
App & subscription
App privacy labelApp Store: no 'Data Used to Track You'; Data Linked to You — Usage Data (Product Interaction) for Analytics and App Functionality; Data Not Linked to You — Diagnostics, Contact Info (Email Address). 'This app may use your location even when it isn't open'. Google Play Data safety: 'No data shared with third parties'; collected — Device or other IDs, Photos, Email address, User IDs, Emails, Crash logs, App interactions, Precise location; encrypted in transit; deletion available.apps.apple.com · 10/09/2026
Without a planNo device subscription found. Optional Amazon Dash Replenishment reorders food (cost = food, not counted). Scheduling is done in the My PetSafe app (QSG p6: 'Complete all instructions and app setup before filling with food'; 'Use the Smart Feed app to schedule meals'); manual feed button on top works without the app (QSG p6–7). Offline: 'the feeder will continue to feed as previously scheduled if it has power' (support article).petsafe.com · 10/09/2026
Consumables
D-Cell alkaline batteries (backup, optional)4 x Dvendor support page
Safety & recalls
Buying
SupportQSG p8: USA & Canada +1 (800) 732-2677, 'Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM EST'; chat via petsafe.com; Help Center support.petsafe.net. Radio Systems Corporation, 10427 PetSafe Way, Knoxville, TN 37932.vendor support page
Brand page or manualRegulator database (CPSC)
Where to buy
Prices checked 10/09/2026petsafe.com · official$134.99checked 10/09/2026
Amazon$120.99checked 10/09/2026 · '$120
Prices as printed on the store page on the date shown, before sales tax; stock and bundles differ by store.
Compared with similar automatic dog feeders
All 15 automatic dog feeders →| Model | Score | Price | Subscription | 1st-year cost | Hopper | Meals/day | Warranty | Actions |
|---|---|---|---|---|---|---|---|---|
 PETLIBRO Granary Smart Camera Feeder | 9.5/10 | $139.99 | Subscription optional | not enough data (shipping) | 5 L | 10 | 2 yrs | See specs → |
 WOpet Patrol Pro Automatic Pet Feeder | 9.25/10 | $79.99 sale / $99.99 list | No subscription | not enough data (shipping) | 6 L | 15 | 1 yr | See specs → |
 PetSafe Healthy Pet Simply Feed | 9.25/10 | $95.99 | No subscription | $96 | 24 cups | 12 | 1 yr | |
 PetSafe Smart Feed Automatic Dog and Cat Feeder, 2nd Generation | 9.25/10 | $134.99 | No subscription | $135 | 24 cups (6 L) | 12 | 1 yr | |
 PETKIT YumShare Solo 2 with Camera Smart Pet Feeder | 9.25/10 | $149.99 | Subscription optional | not enough data (shipping, plan) | 3 L | not listed by PETKIT | 2 yrs |
What owners say
Checked 10/09/2026Owner reviewsMixed
0owner reviews read
Not enough owner reviews read yet (0 read), so no Owner Complaint Index for this model: we publish it from 50 reviews.
- Brand site (petsafe.com)brand's own site, not counted · 5 read · 10/09/2026 · Only 5 reviews embedded in page JSON-LD (2025-10-07 to 2026-05-28, all 1–3 stars); Bazaarvoice widget not rendered — sample is not representative4.4/5228 reviews
- Amazon10/09/2026 · Histogram 5*60% 4*14% 3*6% 2*6% 1*14%; review texts not in page HTML4.0/52,145 reviews
- App Store10/09/2026 · multi-product app3.7/5779 ratings
Mixed, or too few independent ratings to call. In our score this is 1.75 of 2 points. How we score
Brand site (petsafe.com) shows 4.4/5 from 228 reviews on its own page; brand-site reviews are not counted in the score.
Praise that comes up again
- Reliable for 1–2+ years before failure per two owners (vendor reviews 2025-10-07, 2025-12-20)
- Conveyor handles larger freeze-dried pieces (vendor review 2026-02-11)
Praise
“For a while, I did love it. It was reliable, looked good, and took the mental math out of mealtimes for my cat.”
Complaint
“Post-blackout, this feeder entered a quiet error state where the app reported everything was fine”
Complaint
“After a couple years of standard, uneventful use, it started skipping meals with mysterious error codes.”
Complaint
“I purchased this feeder and absolutely loved it for over a year until the white plastic belt has started to crack along the seam.”
Quotes are word for word from the linked pages, and we pick praise and complaints alike. Reviews on the brand's own site and reviews written for a free product are not counted. Store ratings change over time; the date shows when we checked.