PetSafe ScoopFree SmartSpin Self-Cleaning Litter Box
By Arina Nikoliukina · Reviewed · Updated · Prices and recalls checked 10/14/2026
9.5OF 10
Outstanding
- Cat weight
- 2.5–25 lb
- Cats (max)
- not listed by PetSafe
- Type
- Rotating globe
- App required
- Yes
- Subscription
- No subscription
- First-year cost
- $431
Claimed vs measured
Noise
chapter 'Noise Levels' at 11:54 — value not extracted (page not transcribed)
Cats (@AllAboutCatsYT, cats.com channel), youtube · 04/30/2025 · conditions not stated
Real cost, first year
10/14/2026| Device | $399.99 | $399.99 |
|---|---|---|
| Shipping | $0 | free to the contiguous US per the vendor page |
| Plan (12 months) | $0 | no plan needed |
| Consumables (12 months) | $31 | ScoopFree Waste Bin Liners (fits Clumping and SmartSpin) $14.99, every 7 days |
| First-year cost | $431 | plus sales tax — varies by state |
| Each year after | $31 | plan and consumables at the vendor's intervals |
Category median first-year cost in our database: $622.50.
Specs and sources
Checked 10/09/2026 · source under each valueSize & pets
Manual on cat sizeProduct page: 'cats up to 25 lb'. Guide: 'If you have a kitten, leave the litter box unplugged (or turn off the Auto clean feature in the app) and scoop waste manually until she is at least 2.5 pounds (1.1 kg) and 6 months old.' Guide p.14: 'The cat entry light will illuminate when a weight change of more than 2.5 pounds (1.1 kg) is detected.' Support: 'It is normal for the weight to have a 1–2-pound deviation.'cdn.sanity.io · 10/09/2026
Footprint20.9 L x 18.9 W x 26.4 H (cats.com, 2025-10-03); PetSmart 'package dimensions' 18.9 x 20.9 x 26.4 in; petsafe.com product page lists no dimensionscdn.sanity.io · 10/09/2026
Mechanism
Days between emptyings (claimed)'6-liter waste drawer holds up to 2 weeks of clumps and waste' (product page); guide: empty 'about once a week for one cat, twice a week for two cats, or every few days for three or more cats'petsafe.com · 10/09/2026
Litter'Compatible with any litter'; 'we recommend using a premium clumping litter' (product page); bundle page: 'clay clumping litter for best results'. Fill to MAX line; 'Do not fill the litter box beyond the MAX fill line' (guide).petsafe.com · 10/09/2026
Sensors (vendor wording)PetSafe says: 'SmartSpin technology senses when your cat has safely exited and quietly sifts away waste'. Guide: weight sensor detects >2.5 lb change; if cat returns during the 3-minute countdown 'the timer will stop'; display code '1: The infrared sensor in the base is blocked'; cleaning cycle pausable by button or app. Sphere rotates 180° and back.petsafe.com · 10/09/2026
Power & connectivity
Wi-Fi2.4 GHz; support: 'Connect to a 2.4 GHz network only, without the use of an extender or mesh network'petsafe.com · 10/09/2026
App & subscription
AppPetSafe Pet Companion (iOS listing: 'New name, same great app'; product page says 'available on Google Play and the App Store'; no Play listing found by search — Android users may be routed to My PetSafe) · App Store 2.5 (49 ratings) · Google Play 2.3 (89)apps.apple.com · 10/14/2026
App privacy labelGoogle Play 2026-10-14 (net.petsafe.petsafelitterbox, 'PetSafe® Pet Companion'): rated 2.3 over 89 reviews; Data safety: 'No data shared with third parties', 'may collect these data types: Location and Personal info'. App Store 'Data Linked to You': Analytics — Usage Data (Product Interaction); App Functionality — Usage Data (Product Interaction). 'Data Not Linked to You': Analytics — Diagnostics (Other Diagnostic Data); App Functionality — Contact Info (Email Address), Diagnostics (Other Diagnostic Data). Version 1.2.9, updated Mar 26 (year not shown). Developer Radio Systems Corporation; iOS 13+; 183.2 MB.apps.apple.com · 10/14/2026
Without a planManual clean: 'press the cleaning button for 1 second' (guide p.14); auto-clean after cat exit runs on the box's own weight sensor and 3-minute default timer. Guide says 'Once you've connected the litter box to the app, it's ready to use' — Wi-Fi/app pairing is part of setup (step 20); countdown length, notifications, auto-clean on/off are app settings. No paid subscription offered. Consumable 'subscribe and save' is optional.cdn.sanity.io · 10/09/2026
Consumables
ScoopFree Waste Bin Liners (fits Clumping and SmartSpin)$14.99 · 25 liners · every 7 days (vendor)petsafe.com · 10/09/2026
ScoopFree SmartSpin / OpenSky Litter Box Deodorizers 2-pack$14.99 · 2 deodorizers · every 15 days (vendor)petsafe.com · 10/09/2026
Clumping cat litter (any brand; PetSafe recommends 'a premium clumping litter')fill to MAX line; amount in lb not statedvendor support page
Safety & recalls
Buying
SupportCustomer care 1-866-738-4379, Mon–Fri 8:00am–7:00pm ET; chat Mon–Fri 9:00am–7:30pm ET, Sat 9:00am–6:00pm ET (support.petsafe.net/contact-us, 2026-10-09). Return/warranty page lists 1-800-732-2677. 19 SmartSpin support articles at support.petsafe.net/product-support/scoopfree-smartspin-self-cleaning-litter-box/ (stuck/won't rotate, Wi-Fi, not weighing accurately, display codes).vendor support page
Brand page or manualRegulator database (CPSC)
Where to buy
Prices checked 10/14/2026petsafe.com · official$399.99checked 10/14/2026
Petsmart$399.99checked 10/09/2026 · Item #5356094, 679 reviews, 'One-year limited warranty'
Prices as printed on the store page on the date shown, before sales tax; stock and bundles differ by store.
Compared with similar self-cleaning litter boxes
All 28 self-cleaning litter boxes →| Model | Score | Price | Subscription | 1st-year cost | Cat weight | Cats (max) | Warranty | Actions |
|---|---|---|---|---|---|---|---|---|
 PETKIT Purobot Max 3 Automatic Cat Litter Box | 9.75/10 | $399.99 sale / $499.99 list | No subscription | $488 | 3.3–22 lb | not listed by PETKIT | 2 yrs | |
 PetSafe ScoopFree SmartSpin Self-Cleaning Litter Box | 9.5/10 | $399.99 | No subscription | $431 | 2.5–25 lb | not listed by PetSafe | 1 yr | |
 CATLINK Self Cleaning Litter Box - Scooper Young Pro-X | 9.5/10 | $399.99 sale / $498 list | No subscription | $603 | 3.3–22 lb | not listed by CATLINK | 1 yr | |
 PETKIT Purobot Max Pro 2 Automatic Cat Litter Box (Fence 2.0 Included) | 9.5/10 | $499.99 sale / $599.99 list | Subscription optional | not enough data (plan) | 3.3–22 lb | not listed by PETKIT | 2 yrs | |
 CATLINK Self Cleaning Litter Box - Scooper Luxury Pro-X | 9.25/10 | $439 sale / $479 list | No subscription | $642 | 3.3–22 lb | not listed by CATLINK | 1 yr |
What owners say
Checked 10/09/2026Owner reviewsToo few independent ratings
4owner reviews read on App Store, YouTube-comments
Not enough owner reviews read yet (4 read on App Store, YouTube-comments), so no Owner Complaint Index for this model: we publish it from 50 reviews.
- PetSmart10/09/2026 · page opened; star average and review texts not rendered679 reviews
- App Store3 read · 10/09/20262.5/549 ratings
- YouTube-comments1 read · 10/09/2026
Mixed, or too few independent ratings to call. In our score this is 1.75 of 2 points. How we score
Praise that comes up again
- App Store 'Second Time Around' (May 25): warranty replacement after full-bin light wouldn't clear — 'This new one seems to be improved.'
- Walmart snippet 2025: owner went from scooping 4–5 times a day to not touching it (unverified)
Praise
“This new one seems to be improved.”
Complaint
“I bought the box because of the possibility of notifications.”
Complaint
“I figured out the WiFi Bluetooth issue. It took me hours.”
Complaint
“Mine makes a lout noise at the end of the cycle when the litter grate resets into position.”
Quotes are word for word from the linked pages, and we pick praise and complaints alike. Reviews on the brand's own site and reviews written for a free product are not counted. Store ratings change over time; the date shows when we checked.