Wi-FiPage: 'supporting 2.4GHz WiFi'; user guide p2 / support article: 'Wi-Fi 802.11b/g/n, 2.4-5GHz' + Bluetooth Low Energy — vendor sources disagree; Amazon: 'does not support 5GHz'petcube.com · 10/09/2026
App privacy labelApp Store (developer Petcube Inc): 'Data Used to Track You': Identifiers. 'Data Not Linked to You': Developer's Advertising or Marketing — Contact Info (Email Address); Analytics — Contact Info (Email Address), Identifiers (User ID, Device ID), Usage Data (Product Interaction), Diagnostics (Crash Data, Performance Data, Other Diagnostic Data); Product Personalization — Identifiers (User ID); App Functionality — Contact Info (Email Address), User Content (Photos or Videos), Identifiers (User ID), Usage Data, Diagnostics. No 'Data Linked to You' section shown. 'This app may use your location even when it isn't open'. Google Play Data safety: 'This app may share these data types with third parties: Personal info, Financial info and 3 others'; 'may collect … Personal info, Financial info and 2 others'; 'Data is encrypted in transit'; 'You can request that data be deleted'.apps.apple.com · 10/09/2026
PlansBasic: Free — 'Comes with every Petcube camera': Live video streaming, 1-year warranty; Video history, Smart alerts, Web interface, Video downloads, Smart filters, Daily Diary videos marked '—' (not included) · Optimal ('Most popular', 'For pet parents away during a day'): $9.99/mo billed monthly, or $4.99/mo billed yearly ('total: $59.88') — 3 days of video history, 30-second video clips, Smart alerts, Web interface, 1-year warranty, 10 video downloads, Daily Diary videos, Smart filters. Covers one camera: 'separate Petcube Care subscriptions are required for each Petcube camera if you subscribe to Optimal plan' (support article) · Premium ('For extra busy pet parents'): $16.99/mo billed monthly, or $11.99/mo billed yearly ('total: $143.88') — 90 days of video history, 30-second video clips, Smart alerts, Web interface, 2-year warranty, Unlimited video downloads, Daily Diary videos, Smart filters, 'Unlimited cameras covered', Online Vet ('Get access to unlimited conversations with certified veterinarians via chat, available 24/7') · Care Bundle: none shown on petcube.com/play-2/; menu 'FREE camera + Petcube Care starting from $5.99/mo' · Trial: 'A 14-day free trial to Petcube Care is included with every Petcube camera purchase.' Yearly toggle labelled '4 months for free'petcube.com · 10/09/2026
Without a planVendor: cameras 'can be used out of the box and do not require a subscription. However, without Petcube Care, you will not be able to store video and get smart alerts.' User guides: 'Without Care, Petcube users only have access to the live video streaming.' Motion/sound push notifications are described as a Care feature (Play 2 guide p20). 2-way audio, treat toss and laser are live-mode controls; the vendor does not list them among Care features, but no vendor page states them explicitly as free.petcube.com · 10/09/2026
Warranty1 yr · extended: Petcube Care Premium: 2-year warranty (Premium $11.99/mo yearly or $16.99/mo monthly); no standalone extended warranty foundpetcube.com · 10/09/2026
Returns45 days · none listed; return shipping and original shipping not refundedpetcube.com · 10/09/2026
SupportEmail support@petcube.com; live chat in the Petcube app ('For immediate assistance, start a live chat in the app' — Amazon bullets); hours not published on pages fetched. Petcube, Inc. (warranty governed by California law; San Francisco courts).vendor support page
Brand page or manualRegulator database (CPSC)
Where to buy
Prices checked 10/14/2026
petcube.com · official$79.99 sale / $99 listchecked 10/14/2026
Amazon$59.99checked 10/09/2026 · 'Petcube Play 2 - Wi-Fi Pet Camera with Laser Toy for Cats &
Walmart$60checked 10/09/2026 · third-party seller 'STOCK & SAVE LLC'
Prices as printed on the store page on the date shown, before sales tax; stock and bundles differ by store.
Compared with similar dog cameras
Similar dog cameras compared · Prices checked on 10/14/2026
Not enough owner reviews read yet (7 read on App Store, Google Play), so no Owner Complaint Index for this model: we publish it from 50 reviews.
Amazon10/09/2026 · review block lazy-loaded, not rendered (2 attempts)4.2/5800 reviews
Vendor (petcube.com)brand's own site, not counted · 10/09/2026 · '4.2/5 (800 customer ratings)' — same numbers as Amazon; curated reviews not counted4.2/5800 reviews
App Store4 read · 10/09/2026 · brand-level app reviews (shared across all Petcube records); 4 reviews visible on page (2024-02 … 2026-04)3.7/51,035 ratings
“Two people CANNOT open the camera at the same time. You WILL get an error message.”
App Store (avalB, non-subscriber) · 04/17/2026 · App listing
Complaint
“Same great video when you pay. Otherwise it doesn't.”
Google Play (L Rodriguez) · 05/13/2024 · App listing
Quotes are word for word from the linked pages, and we pick praise and complaints alike. Reviews on the brand's own site and reviews written for a free product are not counted. Store ratings change over time; the date shows when we checked.